Posts Tagged ‘alarm’

Ahhhh, when one thinks that one is done with something in Uruguay, just when you think you can finally relax, one is always slapped in the face by the turds of slothful, knuckledragging mouthbreathers from the shallow end of the gene pool.

I present to you another chapter of the Neverending Story of Uruguay that I thought I had left last year.

MexicanBob’s family has been living at the old beach house for months. They have been very good at paying the bills and keeping up with things there. Up to, and including, the payment of various and sundry bills and utilities including the alarm.

Not that this is any of my concern, as the house is no longer mine, BUT, it’s in Uruguay, where things are never done, never finished, and never correct. In communist Uruguay, house lives on YOU! What a country!

So, because the tenants were paying the alarm bill, which was previously never automatically debited from my credit card as it was requested many many times to the point where I gave up trying years ago, suddenly the alarm company decided that it would charge the year’s bill automatically (to the tune of nearly USD$600.00). This is after MexicanBob paid the bill in cash.

I saw the charge on my bank statement and inquired about the situation. Seems it was double-paid and I never should have been charged. Bless their hearts, the MexicanBobs been attempting to rectify the situation. So they went in and explained what happened. “No problem,” said the alarm company, “we will set up a credit refund and it will show up in his account in a few days.”

So a few days pass and no refund. MexicanBob goes in again. “No problem,” said the alarm company, “semana que viene (next week NOOOOOO NOT SEMANA QUE VIENE PLEASE NOT SEMANA QUE VIENE those words are the fucking curse of curses!!!) it should show up. If it does not, please let us know.”

So a few more days pass, and a week, and no credit shows up in my bank account. Que sorpresa!!!!!!!!!

MexicanBob goes in again, to find out what is going on. Nobody at the alarm company seems to recall any requests for a refund. At this point, MexicanBob goes postal.

“No problem,” says the alarm company, “We will issue a check for the refund. It will come in from Montevideo in a few days.”

MexicanBob, knowing the score, asked them a pertinent question: “How will you know what name to put on the check?” to which AlarmBob responded, “Oh, they send us a blank check and then we write your name on it.” MexicanBob smelled bullshit but left without murdering anyone. A blank check for $600 is going to arrive ANYWHERE near where it is meant to be sent? HA! HAHAHHAAAAAHAHAHAHHAHAHAHAHAHAHHAHAHAHAHAHHAHAHAHAHAHAHAHAHHAHA  HAHAHAHHAHAHAHAHAHAHAHAHAHAAA! The concept fills me with mirth. As you can see.

Days later, MexicanBob actually received a phone call, notifying him that the check had arrived. He asked them what name was on the check, and AlarmBob said it was in the name of WifeBob. To which MexicanBob goes postal again, as he has no way of cashing or depositing said check, and WifeBob will probably never return to Uruguay unless it is to sign the bulldozing orders for the beach house.

To date, the refund issue remains unresolved. And it began months ago.

Further notes…

Said alarm company called MexicanBob to inquire if everything was OK because the alarm was going off, only that it was not; it was going off at the neighbor’s house. “Isn’t this (neighbor’s house)?” asked the alarm technician…

“No, it is not.” Lord help the neighbors if they ever have a break-in.

Then the MexicanBobs had another scheduled technical visit from the alarm company, whose truck arrived at the neighbor’s house. MexicanBob went over to explain to them that they were in the wrong place. “Oh, it says here in the GPS system that it is attached to (neighbor’s house).”

“No, it is not.”

Keep in mind that it has always been a separate structure on a separate lot and since its construction years ago, we have been using the same alarm company and only now is it somehow magically listed as attached to another structure.

Gee, I am so glad I decided to leave that dreadful place so I wouldn’t have to deal with the native morons anymore!

Seriously, no wonder Punta Del Este gets robbed bare every single year at Christmastime. If this is how the security companies really operate, when you are on top of them daily?

 

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